Cancellation Policy
Last updated: 1 August 2025
Cancellation by You (the Traveller)
Cancellations must be submitted to us in writing (email or WhatsApp message) and are effective from the date of written confirmation by our team. The following cancellation schedule applies to most packages. Specific non-refundable supplier terms (e.g. certain airlines, peak-season hotels, and cruise bookings) will be communicated in your booking confirmation and may override this schedule.
| Days Before Departure | Cancellation Charge | Refund |
|---|---|---|
| 60 days or more | Processing fee only (₹2,000–₹5,000 per person) | Full deposit minus processing fee |
| 45–59 days | 25% of total package cost | 75% refund of total paid |
| 30–44 days | 40% of total package cost | 60% refund of total paid |
| 15–29 days | 60% of total package cost | 40% refund of total paid |
| 8–14 days | 80% of total package cost | 20% refund of total paid |
| 0–7 days / No show | 100% of total package cost | No refund |
Note: Processing fees cover administrative, bank transfer, and supplier-communication costs. Supplier non-refundable components (airfare, visa fees, specific hotel bookings) will be deducted prior to calculating the above percentages.
How to Cancel
- Email us at hello@themanwandersglobetours.com with your booking reference, full name, and the reason for cancellation.
- Our team will acknowledge receipt within 4 business hours and confirm the applicable cancellation fee.
- Any eligible refund will be processed within 10–14 business days to your original payment method (subject to bank processing times).
Modifications (Date Changes, Amendments)
Modifications to confirmed bookings (date changes, destination amendments, traveller additions) are subject to supplier availability and may incur amendment fees charged by hotels, airlines, and other suppliers. We will communicate any charges to you before processing changes. Amendments requested within 14 days of departure may be treated as a cancellation and re-booking.
Cancellation by Us
We reserve the right to cancel a booking in exceptional circumstances including (but not limited to):
- Force majeure events: natural disasters, war, civil unrest, pandemics, or government travel bans
- Minimum group size not met (for group packages — minimum size communicated at booking)
- Non-payment of balance by the due date
In the event we cancel, we will offer you: (a) an alternative package of equivalent or greater value; (b) a credit voucher valid for 24 months; or (c) a full refund of all amounts paid to us (excluding non-recoverable third-party costs where applicable). We will not be liable for any additional costs you may incur (e.g. flights or accommodation booked independently).
Travel Insurance
We strongly recommend purchasing comprehensive travel insurance including trip cancellation cover at the time of booking. Many cancellation scenarios (illness, bereavement, adverse weather) may be covered by your insurer, reducing your financial exposure under this policy.