Privacy Policy

1. Who We Are

Frontier Travel and Hospitality Solutions Private Limited ("The Man Wanders Globe", "we", "us", "our") is a travel agency registered in India (CIN: U63040MH2024PTC000000). We operate the website at https://www.themanwandersglobetours.com and provide travel planning services.

For privacy-related queries, contact our Privacy Officer at: hello@themanwandersglobetours.com

2. Data We Collect

When you use our website or services, we may collect:

• Identity data: name, date of birth (where required for bookings)
• Contact data: email address, phone/WhatsApp number, postal address
• Travel preferences: destination interests, travel type, budget range, dates
• Technical data: IP address, browser type, device type, pages visited, time on site (via cookies/analytics, with consent)
• Communications: messages sent to us via forms, email, or WhatsApp
• Transaction data: payment amounts and references (we do not store card details — payments processed by PCI-DSS compliant third parties)

We do not collect sensitive personal data (health, biometric, financial credentials, caste, religion) unless strictly required for a specific booking (e.g. dietary information for a package) and only with your explicit consent.

3. Why We Collect Your Data (Purpose & Legal Basis)

4. Who We Share Your Data With

We share your data only where necessary:

• Travel partners: hotels, airlines, ground transport operators, activity providers — only the information needed to complete your booking
• Payment processors: secure, PCI-DSS compliant payment gateways (e.g. Razorpay, PayU) — we never see your full card number
• Technology partners: our website host, email service provider, CRM, analytics platform — under data processing agreements
• Legal authorities: where required by law or a valid court order

We do not sell, rent or trade your personal data to any third party for their marketing purposes.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. As a general guide:

• Enquiry and communication records: 3 years from last contact
• Confirmed booking records: 7 years (statutory accounting requirements)
• Marketing consent records: until consent is withdrawn + 1 year
• Website analytics (anonymised): 26 months (or as configured in analytics platform)

6. Your Rights Under the DPDP Act 2023

As a Data Principal under India's Digital Personal Data Protection Act 2023, you have the right to:

• Access: request a summary of personal data we hold about you
• Correction: have inaccurate data corrected
• Erasure: request deletion of your data (subject to legal retention obligations)
• Withdraw consent: at any time, without affecting the lawfulness of prior processing
• Grievance redressal: contact our Privacy Officer (see §1)
• Nominate: nominate an individual to exercise your rights in the event of your death or incapacity

To exercise any right, email us at hello@themanwandersglobetours.com with the subject "DPDP Rights Request". We will respond within 72 hours.

Note: GDPR (EU) and CCPA (California) rights are not addressed here. If you confirm your clients serve EU or California residents, these sections will need to be added.

7. Cookies & Tracking

We use cookies for essential website functionality (always on) and, with your consent, for analytics (to understand how visitors use our site). We do not use advertising cookies or sell data to ad networks.

You can manage cookie preferences at any time via the "Cookie Preferences" link in our footer.

8. Security

We implement appropriate technical and organisational measures to protect your data: HTTPS encryption, access controls, regular security reviews, and vendor due diligence. No method of transmission over the internet is 100% secure — if you believe your data has been compromised, contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email (if you are a registered contact) or a prominent notice on our website. The "Last updated" date at the top indicates when changes were last made.

10. Contact & Grievances

For any privacy-related queries, concerns, or to exercise your rights, contact: